Seller Frequently Asked Questions
Getting Started
How do I become a seller?
Apply to become a seller here. Once approved, you can create courses, sell digital products, or list handmade items.
What can I sell on Gwanga?
You can sell: online courses, digital downloads (templates, guides), handmade products, artisan crafts, and mentorship services.
Is there a fee to join?
No setup or monthly fees. We only take a commission when you make a sale.
For Course Creators
How much can I earn?
Sellers keep 70% of each course sale. The average course creator earns $500-$2,000 per month, with top creators earning $10,000+.
What equipment do I need?
At minimum: a decent microphone, webcam or camera, and screen recording software. Many sellers start with just a smartphone.
For Handmade Sellers & Artisans
I’m a handmade artisan. Can I sell my crafts?
Absolutely! Gwanga welcomes handmade sellers. You can list physical products, take custom orders, and connect directly with buyers.
How do I ship my products?
You handle shipping directly. Set your shipping rates and processing time in your seller dashboard. We recommend reliable courier services with tracking.
Can I offer custom orders?
Yes! Enable custom order requests in your shop settings. Buyers can message you with specific requirements.
What makes a good product photo?
Use natural lighting, simple backgrounds, and show multiple angles. Include a photo of the item in use or scale reference.
Payments & Fees
What fees do sellers pay?
Commission ranges from 15-30% depending on your seller plan. No listing fees for handmade products.
How and when do I get paid?
Payments process weekly to your connected bank account or mobile wallet. Minimum payout is $25.
Who pays for shipping?
Buyers pay shipping costs you set. You can offer free shipping and build it into your product price.
Policies
Can I sell on other platforms too?
Yes! We don’t require exclusivity. You can sell on Gwanga and other platforms simultaneously.
Who owns my content/products?
You retain full ownership. You grant Gwanga a license to host and sell on our platform.
What if a buyer wants a refund?
Digital products: 7-day refund if not downloaded. Handmade products: case-by-case for damaged or misrepresented items.